Privacy Policy

The policy detailed herein applies to users of our website and services, and explains what data is collected from visitors to our website (‘users’, ‘you’, ‘your’), how this data is used and managed, and the steps we take to ensure that your data is protected, to help visitors make informed choices about using our site and services. This policy also explains the rights which users may have concerning this data. Sunshine Gardening is committed to ensuring that user data is stored and processed securely and that any data collected will only be used in accordance with our privacy policy. 

Before using our website, please read our privacy statement carefully to ensure that you fully understand how we handle your data. If you object to our privacy policy upon having read and understood it, you must immediately discontinue the use of and leave our site. Your consent to our collection and use of personal information as detailed below is assumed if you choose to continue using this site after having read and understood our privacy notice.

 

What we collect: 

​This website receives anonymous statistical traffic and usage information from visitors to our pages, and personal user information when consensually provided on an individual basis by users sending us an enquiry email, filling out our contact form, or in any other way. This website only collects general session information about the use of the website to ensure the best possible experience for our visitors.   

 

​All collected data is limited to:

• Email enquiries: contact information including names, email addresses, and telephone numbers collected from contact forms and enquiry emails, as well as the content of these emails/messages and responses. This data is kept for our internal records.

• Data collected as per the cookies required by Wix.com and Google Analytics. These platforms may collect some or all of the following information:

  • site visitor numbers

  • visitor demographic data such as postcode and interests

  • Sessional information such as visitor activity on our website, page response times, length of visits to our pages, etc.

  • IP (Internet protocol) address

  • operating system and web-browser type and version

​If you wish to know more about how these platforms are collecting information, please see:

- for Google Analytics - https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

- for Wix.com - https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr

How will your data be collected?

• We collect session information from visitors to our site, as detailed above.

• We collect the personal information that users give us (such as name, address, contact numbers, and email address) when they send us an enquiry email, in order to respond to their enquiry. This personal information will only ever be used for the specific reasons stated above.

 

​How do we use your data?

The purpose of our data collection is to improve service and browsing experience. Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by providing your details in our contact form), or because it is in our legitimate interests.

 

​We will only use personal contact  information for the purpose for which it was collected. Specifically, we collect personal and non-personal information for the following purposes:

• Internal administration and record keeping

• Provision of services, on-going customer service and technical support

• To reply to any emails and enquiries from our clients.

• To collect anonymised statistical data and other aggregated and/or inferred non-personal information in order to analyse visitor numbers, dates and times of visits, locations, and use of our site to enable us to be aware of the demographics of our users and clients so as to improve the user experience on our site. No personally identifiable information will be included in the data.

Please note that all personal data collected by us will be processed and stored securely for no longer than is necessary in light of the reasons for which it was first collected. 

We will take all reasonable steps to maintain the security and privacy of our users and clients and to safeguard your sensitive information in accordance with the GDPR.

 

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

Third party analytical services (Google Analytics) used on our site may use third party cookies. Please refer to the relevant section below pertaining to cookies.

The necessary data may sometimes be collected and handled by third parties outside the European Economic Area: in these instances all reasonable care will be taken to keep your data secure.

 

How is your data stored?

Our company is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. Wix.com will store your data in data centres on secure servers behind a firewall. For more information on Wix data processing and storage policies, see https://www.wix.com/about/privacy-dpa-users

Your personal data will only be stored for as long as is necessary for our needs as detailed above. However, you may revoke our permission to keep your data at any time.

We also use Google Analytics to acquire statistical non-personal information regarding site traffic and usage. We use IP anonymisation and pseudonymous identifiers to protect the identity of our users. The maximum length of time that your data will be kept by Google Analytics is 26 months.

 

Cookies

Cookies are small data files usually used to keep track of website activity and usage, and user settings, which contain no personal information beyond this. We use them to compile statistical information about website usage. All non-essential cookies have a limited lifespan. If you wish to disable cookies, you can adjust the settings of your browser accordingly.

​At Sunshine Gardening, we collect the following categories of cookies and web beacons to analyse non-personal information pertaining to website traffic and usage as detailed above:

• Essential cookies: used for the purposes of website functionality, security, anti-fraud. These cookies cannot be disabled.

• Performance cookies: collect analytical information on website performance and usage, number of visits to particular pages of our website, and any error messages. All such data is anonymous, and no personally identifiable information is gathered.

• Functionality cookies: these cookies store your site preferences and the choices you make on the site. This data is anonymous. Functionality cookies cannot track any browsing activity outside of our website.

We also use cookies from Google Analytics in order to gather and analyse anonymous site traffic and usage statistics, as detailed in the sections above. No personal data is collected by this service. However, you have the right to opt out of providing this analytical data. Data collected by Google Analytics is secured by the Privacy Shield framework to ensure the safety of data transfers.

 

Your right to withhold data:

You have the right to access our site without any data collection and you may limit our use of cookies and restrict our collection and use of your data. If you don’t wish for us to collect or handle your data, please contact us by email at sunshinegardening@gmail.com.

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Privacy Policy Updates

We reserve the right to revise our privacy policy: the last reviewed on O1.02.2023. We suggest checking this page regularly in order to stay informed about any changes.

 

GDPR Queries and Contact Information

If you have any questions about our privacy policy or how we use your data, please contact us. You also have the right to access, delete, or amend free of charge any of your personal data which is held by us, in the event that we have recorded such data. To do so, please contact our company by email at sunshinegardening@gmail.com.